What is better YesInsights or Birdeye? Different organizations require different types of Customer Experience Management Software. To find out which one meets your needs, consider reviewing various alternatives feature by feature including their terms and pricing. Furthermore, you can get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system.
The results are: YesInsights (7.3) vs. Birdeye (9.0) for overall quality and performance; YesInsights (100%) vs. Birdeye (97%) for user satisfaction rating. Check out their strong and low points and find out which software is a better choice for your company. An effective, simple tactic is to write the strengths and weaknesses of both solutions next to each other and check which software has more benefits.
Right now, the most significant solutions in our Survey Tools category are: Qualtrics Research Core, Alchemer, Sogolytics.
Four enterprise pricing plans are available, each corresponding to the number of surveys and the volume of responses per month. You can contact the vendor for more pricing details or visit their website which offers a free trial for every plan.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
When you research various Customer Experience Management Software services you shouldn’t just look at their list of features and available pricing plans. Consider that the software must be matching your standards and company so the more flexible their offer the better. Learn which systems are supported by YesInsights and Birdeye and ensure you will get mobile support for whatever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, because this could be a deal breaker for many companies.
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