What is better xSellco Helpdesk or Help Scout? You have so many Help Desk Software options in today’s state of that industry that selecting the best product may be frustrating. On our comparison page, you can easily review the functions, pricing conditions, available plans, and more details of xSellco Helpdesk and Help Scout.
You can also evaluate their score (8.8 for xSellco Helpdesk vs. 8.9 for Help Scout) and user satisfaction level (100% for xSellco Helpdesk vs. 98% for Help Scout). The scores and ratings give you a general idea how both of these software products perform. Additionally, find out if the solution can integrate with the company’s current business apps to ensure greater productivity.
People who want to save some time or want a Help Desk Software suggestion from our experts may want to take a look at these top choices for the current year: Salesforce Service Cloud, Freshdesk, Zendesk.
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
Amazon
eBay
Shopify
WooCommerce
BigCommerce
Magento
Prestashop
Bonanza
Sears
Tesco
Allegro
Facebook
Twitter
Fnac
Mirakl
Walmart
Newegg
Priceminister
CDiscount
Linnworks
Channeladvisor
Brightpearl
Skubana
Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
Help Scout offers three SMB and enterprise pricing plans, including a free one intended for startups and small businesses. A 15-day free trial is available for all plans.
Basic – $12/user per month or $8/user per month (billed annually)
Up to 10 Users
Unlimited messages & storage
1 Mailbox
1 Docs knowledge base
Reports (30 days of history)
Saved Replies
Beacon
Following
@mentions
Outstanding 24×6 Support
No Help Scout branding
iOS & Android App
Two-factor authentication
Standard – $20/user per month or $15/user per month (billed annually)
Unlimited Users
Unlimited messages & storage
5 Mailboxes
1 Docs knowledge base
All Basic features, plus:
Workflows
Satisfaction Ratings
Office Hours
50+ integrations
API Access
Plus – $35/user per month or $27/user per month (billed annually)
In case you are still having second thoughts about which app will work best in your case it may be a sound idea to take a look at each service’s social metrics. Such metrics are frequently a sign of how popular each software is and how wide is its online presence. For instance, in case of Facebook xSellco Helpdesk has 3275 likes on their official profile while Help Scout profile is liked by 1314 users.
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