What is better xSellco Helpdesk or InfoFlo? It’s easy to our scoring system to help you get a general idea which CRM Software product is more suitable for your company. For overall product quality, xSellco Helpdesk attained 8.8 points, while InfoFlo earned 9.1 points. At the same time, for user satisfaction, xSellco Helpdesk scored 100%, while InfoFlo scored 100%.
Details about their characteristics, tools, supported platforms, customer service, and more are provided below to give you a more versatile assessment. Keep in mind to choose only the features your business requires so as not to waste resources for tools that you won’t be using.
In the event you would like to quickly identify the top Help Desk Software according to our experts we suggest you try out the following services: Zendesk, Salesforce Service Cloud, Freshdesk.
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
Amazon
eBay
Shopify
WooCommerce
BigCommerce
Magento
Prestashop
Bonanza
Sears
Tesco
Allegro
Facebook
Twitter
Fnac
Mirakl
Walmart
Newegg
Priceminister
CDiscount
Linnworks
Channeladvisor
Brightpearl
Skubana
Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
InfoFlo has three different product plans. InfloFlo Basic has a one-time cost per user so there are no monthly fees involved. You can purchase additional upgrades for each plan. There is a free trial available that allows you to test all the key functionalities as well. You can easily sign up for InfoFlo free trial here.
In addition, InfoFlo integrates with the following systems and applications:
Outlook or CSV in Outlook format
Twitter
Facebook
Skype
LinkedIn
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SolarVision, Gilman, Pope, Scribner & Robles, Cognyst International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
InfoFlo is a software tool that lets you fully integrate and manage contacts and improve business relationships by efficiently tracking leads and creating a sales process. It is simple and easy to use. Also, it has additional modules for newsletter management, market automation, call center management, and many more.
You shouldn’t count on just a wide range of useful tools and scalable pricing plans from a credible CRM Software. Almost as important as core features is a quality customer support. You want to ensure that when you have any questions about xSellco Helpdesk or InfoFlo, or you run into a problem, or perhaps you’ll want to ask for a specific change or feature useful to your company you can rely on a responsive and helpful customer support. Check out whether options such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you are able to enjoy individual training or at the very least a knowledge base you can use.
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