What is better WSDesk or Zendesk? When looking for the proper Customer Support Software for your company it is recommended that you compare the functions, pricing, along with other important information about the product and vendor. Here, you can examine the similarities and distinctions between WSDesk (overall score at 8.0 and user satisfaction at N/A%) and Zendesk (overall score at 9.7 and user satisfaction at 98%).
It's also possible to check out their unique details, like tools, plans, rates, terms, etc. Similarly, analyze the terms carefully for information on hidden fees, including, installation, separate support plan, upgrade fees, storage fees, and other similar charges.
In case you you want to quickly identify the top Help Desk Software according to our experts we recommend you check out the following products: Freshdesk, Salesforce Service Cloud, Zendesk.
WSDesk offers a free basic plan and two enterprise pricing licenses for users to choose from. Give the details a look, and select the best option for your business:
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Both WSDesk and Zendesk were tested by a team of reliable SaaS experts who prepared a thorough study of all important aspects of each app. Their ultimate score was calculated with unique SmartScore model which provides an individual partial score to each component like: main features, client support, mobile device support, security, customer satisfaction and market presence. Here at FinancesOnline we realize useful features are not the only aspect crucial to a company so we make sure we pay attention to all facets of a solution prior to calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
