What is better WSDesk or NinjaOne (Formerly NinjaRMM)? A sensible way to choose the right Customer Support Software product for your organization is to compare the solutions against each other. Here you can compare WSDesk and NinjaOne (Formerly NinjaRMM) and see their functions compared in detail to help you pick which one is the better product.
Furthermore, you can compare their overall ratings, such as: overall score (WSDesk: 8.0 vs. NinjaOne (Formerly NinjaRMM): 8.6) and user satisfaction (WSDesk: N/A% vs. NinjaOne (Formerly NinjaRMM): 93%). Analyze their distinctive features and similarities and discover which one outperforms the other. Similarly think about your company tomorrow; will your company outgrow the app in the next 3-5 years?
We did our best to prepare reviews of all popular Help Desk Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, Zendesk, Salesforce Service Cloud.
WSDesk offers a free basic plan and two enterprise pricing licenses for users to choose from. Give the details a look, and select the best option for your business:
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
When you choose a software that you think will be an actual asset for your team you shouldn’t just limit yourself to what reviewers have to say about it. In many cases personal experience with the product will vary, depending on specific goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for each solution to give you a reliable overview of how actual users of WSDesk and NinjaOne (Formerly NinjaRMM) rate their experience with the app. Our algorithm is based on complex analysis of product mentions on other sites, social networks and blogs, so you are going to get a comprehensive and credible landscape of what other people think about every solution. In this case WSDesk has a total satisfaction rating at N/A% while for NinjaOne (Formerly NinjaRMM) 93% of people express they had an enjoyable experience with it.
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