WSDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Simple Interface
- Create Tags, Labels, Ticket Fields, etc.
- Auto-Tagging
- Auto-Assigning
- Auto-Suggestion
- Email Support
- Backup and Restore
Pricing Info
Pricing Info
WSDesk offers a free basic plan and two enterprise pricing licenses for users to choose from. Give the details a look, and select the best option for your business:
Free Version – No License
- Email Support System
- Ajax Based System
- Wonderful UI
- Agents Reports
- Customizable Ticket Fields
- Agents Management
- Customizable Support Form
- Attachment support
- Import Zendesk Tickets
- Unlimited Agents
- Reporting And Analysing Tool
Single Site License – $89
- Auto Tagging And Assigning
- Auto Suggestion System
- Ticket Custom Views
- Triggers & Automation
- WSDesk Backup & Restore
- WooCommerce Fields & Reports
- One Year Support & Updates
- Email Support System
- Ajax Based System
- Wonderful UI
- Agents Reports
- Customizable Ticket Fields
- Agents Management
- Customizable Support Form
- Attachment support
- Import Zendesk Tickets
- Unlimited Agents
- Reporting & Analyzing Tool
Five Sites License – $129
- Auto Tagging And Assigning
- Auto Suggestion System
- Ticket Custom Views
- Triggers & Automation
- WSDesk Backup & Restore
- WooCommerce Fields & Reports
- One Year Support & Updates
- Email Support System
- Ajax Based System
- Wonderful UI
- Agents Reports
- Customizable Ticket Fields
- Agents Management
- Customizable Support Form
- Attachment support
- Import Zendesk Tickets
- Unlimited Agents
- Reporting And Analysing Tool
Integrations
Integrations
WSDesk integrates with the following business systems and applications:
- WooCommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
WSDesk is a ticketing platform that enables businesses to transform their WordPress eCommerce website or online store to a web-based support desk.
Company Email
support@wsdesk.com
Company's Address
No-1AAC-214, 1st Floor, East of NGEF Layout, 1st AA Cross]
Kasturi Nagar, Bengaluru, Karnataka 560043
India
WSDesk Comparisons
Popular WSDesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Email to Ticket Conversion
- Ticket Form Builder
- Departments
- Custom Fields
- Agent Ticket Notes
- Ticket Triggers
- Ticket Escalations
- Ticket Logs
- Quick Search
- Ticket Macros
- Mass Actions
- Drag and Drop Attachments
- Ticket Tasks
- Labels
- Agent Teams
- CC’ed Users
- Ticket Merge
- Ticket Flags
- Quick Grouping
- Ticket Filters
- Table View / CSV Export
- Customizable Views
- Agent Email Reply
- Text Snippets
- Print & PDF
- Agent Create Ticket
- Google Apps Integration
- Knowledgebase Categorisation
- Comments
- Pro Active Search
- Revision History
- Search Engine Optimization (SEO)
- Content Validation
- WYSIWYG Editor
- Search
- Glossary
- News
- Downloads
- Draft Content
- Related Content
- Live Chat
- Feedback
- Branding
- Reporting
- Cloud or Self Host
- Integrate and SS)
- Teamwork
- CRM
- Multilingual
- Support
Pricing Info
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
Team: $29 per agent/month
- Cloud or On-Premise Deployment
- Standard Support
- Multi-channels
- Automations
- CRM
- Customization
- Help Center
- 1000+ Apps & Integrations
- Full REST API
- Multi-Brand
- Localization
- iOS & Android Apps
- Reporting
- Search
- Voice
- ISO 27001 Certified
- ITIL
- Data Center Choice (US/EU/UK)
- Two-Factor Authentication
Professional: $59 per agent/month
Everything in Team, plus:
- Premium Support 24/5
- Multi-Accounts
- Named Account Manager
- Auto-Translate
- NEW
- Uptime SLA
- Larger Attachments
- Beta Features
- Extended Multi-Brand
- Unbranding / Whitelabelling
- Custom Reports
- Collections (soon)
- Chatbots (soon)
Enterprise: Get in touch for pricing
Everything in Professional, plus:
- Enterprise Support 24/7
- Unlimited Multi-Brand
- Data Center Choice (Global)
- Product Previews
- Free Agent Certification
- Free Onboarding
- Quarterly Health Checks
- Sandbox
- Net 30 Payment
- Enterprise Uptime SLA
- Security Reviews
- Extended API Rate Limit (soon)
- Unlimited Multi-Accounts (soon)
- HIPAA & SOC 2 Type II (soon)
- Support SLA
- Custom Feature Development
- Custom Contracts
Integrations
Deskpro supports integrations with the following business systems and applications:
- JIRA
- Highrise
- Salesforce
- Trello
- HipChat
- Magento
- Microsoft Translator
- Active Directory
- LDAP
- SAML
- OneLogin
- Okta
- Google+
- eZ Publish
- Twilio
- Clickatell
- phpBB
- Joomla
- vBulletin
- Xenforo
- Full REST API and PHP SDK plus apps/widget framework for custom integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Mariner Software, Pure Digital Radios
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Helpdesk Software that is powerful yet simple, affordable, multi–channel and with your choice of hosting in our cloud or on your server.
Company Email
support@deskpro.com
Contact No.
Company's Address
Innovation Warehouse, 1 East Poultry Avenue, EC1A 9PT. London. United Kingdom
Deskpro Comparisons
Popular Deskpro Alternatives
When you select a app that you are sure will work best for your company you shouldn’t simply focus on what reviewers have to say about it. Quite frequently personal experience with the solution may be different, depending on specific goals and requirements. This is why in our reviews we also provide our User Satisfaction Rating for every software to give you a quick overview of how actual users of WSDesk and Deskpro rate their experience with the app. Our system is based on advanced analysis of product appearances on other websites, social networks and blogs, so you are going to get a full and reliable landscape of what other customers think about every app. In this case WSDesk got a total satisfaction rating at N/A% while for Deskpro N/A% of users say they had a positive experience with it.
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