What is better Wowdesk or Vivantio? You have so many Help Desk Software choices in today’s market that choosing the right product is often overwhelming. On our comparison page, you can easily review the features, stipulations, available plans, and more details of Wowdesk and Vivantio.
You can compare their score (8.0 for Wowdesk vs. 8.4 for Vivantio) and user satisfaction level (95% for Wowdesk vs. 93% for Vivantio). The scores and ratings offer you a solid idea how these two software products perform. Moreover, check if the application can integrate with your current business apps to ensure greater productivity.
We are aware that not all companies have the time to test dozens of various solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
Wowdesk integrates with the following business systems and applications:
Active Directory
Third party CRM
SMS gateways
Google Business apps
Many other cloud apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wowdesk is an intuitive and robust customer service desk platform that enables businesses and organizations to centralize all their customer support processes, information, tasks, and systems.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Almost as essential as useful features and customer support quality are pricing packages given by Wowdesk and Vivantio. Even though price should not be the sole element it’s definitely an important thing to think about. You should try to find a flexible pricing plan that can be adjusted to your team size and effortlessly scaled up every time your company grows. You should be certain you don’t choose pricing plans that have complex tools that you won’t find a use for and always make an effort to contact with the vendor directly because enterprises can frequently benefit from more affordable prices. You should also try out a free trial or demo of every service to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to pay any money and offers a practical overview of what it’s like to work with Wowdesk and Vivantio.
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