What is better Wowdesk or BoldDesk? It’s a good idea to use our scoring system to give you a general idea which Help Desk Software product is more suitable for your business. For overall product quality, Wowdesk received 8.0 points, while BoldDesk gained 8.0 points. Meanwhile, for user satisfaction, Wowdesk scored 95%, while BoldDesk scored 96%.
Information regarding their features, tools, supported platforms, customer support, plus more are provided below to give you a more correct assessment. Remember to get only the features that you need to avoid wasting cash for functions which are redundant.
We did our best to review all popular Help Desk Software products available on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk, Salesforce Service Cloud.
Wowdesk integrates with the following business systems and applications:
Active Directory
Third party CRM
SMS gateways
Google Business apps
Many other cloud apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wowdesk is an intuitive and robust customer service desk platform that enables businesses and organizations to centralize all their customer support processes, information, tasks, and systems.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Almost as crucial as useful features and customer support quality are pricing packages given by Wowdesk and BoldDesk. Although pricing should not be the sole aspect it’s surely a significant thing to consider. You should expect a flexible pricing package that can be adjusted to your company size and painlessly scaled up every time your team develops. Be sure that you don’t opt for packages that include advanced tools that you won’t find useful and always make an effort to get in touch with the vendor directly because enterprises can frequently benefit from discounts. You should also try out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to pay any money and provides you with a reliable overview of what it’s like to work with Wowdesk and BoldDesk.
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