What is better Wowdesk or eStreamDesk Helpdesk? Getting the most effective Help Desk Software product is all about cross-checking various solutions and determining the top program for your specific needs. Our unique process provides you with a fast look at the general rating of Wowdesk and eStreamDesk Helpdesk. For total quality and performance, Wowdesk scored 8.0, while eStreamDesk Helpdesk scored 6.7. On the other hand, for user satisfaction, Wowdesk earned 95%, while eStreamDesk Helpdesk earned 99%.
Below you can also verify their functionalities, terms, plans, etc. to determine what application will be more suitable for your situation. One key feature to assess is if the application allows you to enable/disable permissions on various types of users to secure any critical business data.
We realize that not all people have the time to try out a large number of different services, so we came up with a list of suggestions that you may find useful. Our top selections for the Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
Wowdesk integrates with the following business systems and applications:
Active Directory
Third party CRM
SMS gateways
Google Business apps
Many other cloud apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wowdesk is an intuitive and robust customer service desk platform that enables businesses and organizations to centralize all their customer support processes, information, tasks, and systems.
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
Both Wowdesk and eStreamDesk Helpdesk were evaluated by a team of reliable SaaS experts who conducted a full examination of all core aspects of each product. Their final rating was calculated with unique SmartScore model that provides a separate partial score to each factor such as: main features, client support, mobile support, security, customer satisfaction as well as reviews in other media. We realize useful features are not the only aspect important to a company so we do our best to pay attention to all facets of a service prior to giving it a final rating.
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