What is better Wowdesk or nanoRep? Getting the perfect Help Desk Software for your organization is essential to increasing your company’s effectiveness. In our platform, you can easily review different solutions to see which one is the most suitable software for your requirements. Here you can match Wowdesk vs. nanoRep and look at their overall scores (8.0 vs. 8.0, respectively) and user satisfaction rating (95% vs. 100%, respectively).
It's also possible to look at the specifics of costs, conditions, plans, capabilities, tools, and more, and decide which software offers more benefits for your business. As a rule of thumb, select the software which helps you to change the features and pricing to address your business growth or lack of it.
Our team put a lot of effort to prepare reviews of all popular Help Desk Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, Salesforce Service Cloud, Zendesk.
Wowdesk integrates with the following business systems and applications:
Active Directory
Third party CRM
SMS gateways
Google Business apps
Many other cloud apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wowdesk is an intuitive and robust customer service desk platform that enables businesses and organizations to centralize all their customer support processes, information, tasks, and systems.
Basic plan at $490 a month which gives access to 2,500 answers in 1 Knowledge Base with unlimited number of agents in online help desk
Pro Plan is at $990 a month for 10,000 answers in 2 Knowledge Bases, free unlimited agents & ticketing support
Pro Plus plan at $2,990 a month which gives access to 30,000 answers, unlimited agents, ticketing, BI & Analytics, enhanced SEO, contextual answers and many more features
No Help Desk Software will be able to cater to all the requirements of a business. Though core functionalities of Wowdesk and nanoRep should matter you should also thoroughly analyze the integrations offered by each app. In many cases you will already be working with some other SaaS software in your company and it’s definitely wiser to select solutions that integrate well with one another. If you do that you will be able to guarantee an effortless exchange of information between your teams and software used, which can really reduce time spent on migrating between one solution and the next.
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