vtenext
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Lead management
- Marketing tools
- Sales activities
- Customer Service Module
- Business process management
- Web forms
- Open-source CRM system
- Software Development Kit
- Modules creation
- Profiling System
- Web services
- Workflow management
- Business Process Management Engine
- Data import
- CRM mobile app
- Open-source integrations
- Over 100 plug-ins supported
Pricing Info
Pricing Info
vtenext offers a paid plan by quote. Contact the vendor for detailed pricing information.
Integrations
Integrations
- Gmail
- Hubspot CRM
- Mailchimp
- Microsoft Outlook
- Microsoft Exchange
- Prestashop
- Salesforce
- Shopify
- SuiteCRM
- Woocommerce
- Magento
- vtiger
- Over 100 open-source plug-ins
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pellini, Rexroth Bosch Group, lastminute.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A hybrid CRM platform that unifies the capabilities of a business process management system with customer relationship management. As such, users can design, automate, and re-engineer the processes that make up their operations.
Company Email
info@vtenext.com
Contact No.
Company's Address
Vtenext SRL
Viale Sarca, 336/F,
20126 Milano MI,
Italy
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Comprehensive, integrated service support: Integrated request, incident, problem, change, knowledge, request, service level and configuration management
- Modern consumer experience: Unified self-service, collaboration, social media and federated knowledge search
- Mobile-optimized capabilities: Accessible via tablet or smartphone
- Advanced reporting and dashboards (optional feature): Dashboard and report creation accessible to non-technical users
- Innovative change management: Root cause analysis, automated change verification and unauthorized change prevention
- Pre-built ”Quick Value” content: Out-of-the-box services like password reset, instructional guidance and suggested workflows for critical processes
Pricing Info
Pricing is available on a quote basis. Contact CA Service Manager directly for more pricing details.
Integrations
CA Service Manager offers integration with the following business systems and applications:
- Enterprise Random Password Manager
- Kelverion
- Nlyte
- FlowDot
- Bomgar
- Northcraft Analytics
- enPortal
- SCOM
- Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
Company Email
Contact No.
Company's Address
520 Madison Avenue
22nd Floor
New York
NY
US
10022
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Almost as essential as features and user support quality are pricing packages made available by vtenext and CA Service Desk Manager. Although pricing should not be the only aspect it’s definitely an important thing to consider. You should try to find a flexible pricing plan that can be matched with your business size and painlessly scaled up when your team expands. Make sure you don’t opt for pricing plans that include extra tools that you won’t use and always make an effort to contact with the vendor directly because enterprises can often benefit from discounts. You should also try out a free trial or demo of every app to spend at least some time working with it. It’s a valuable experience that doesn’t require you to pay any money and offers a reliable overview of what it feels like to work with vtenext and CA Service Desk Manager.
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