What is better vtenext or NinjaOne (Formerly NinjaRMM)? Getting the most effective Help Desk Software product is all about comparing various solutions and identifying the top software for your specific needs. Our proprietary process gives you an instant look at the general rating of vtenext and NinjaOne (Formerly NinjaRMM). For overall quality and performance, vtenext scored 8.8, while NinjaOne (Formerly NinjaRMM) scored 8.6. On the other hand, for user satisfaction, vtenext earned 100%, while NinjaOne (Formerly NinjaRMM) earned 93%.
Below you can also check their characteristics, terms, plans, etc. to find out which program will be more suitable for your needs. One key element to check is if the software can enable/disable restrictions on various types of users to protect any critical business data.
In case you you want to quickly find the best CRM Software according to our experts we suggest you take a look at the following services: HubSpot Smart CRM, Freshsales, Salesforce CRM.
A hybrid CRM platform that unifies the capabilities of a business process management system with customer relationship management. As such, users can design, automate, and re-engineer the processes that make up their operations.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Every time you select a product that you believe will be an actual asset for your company you shouldn’t simply pay attention to what reviewers have to say about it. Very often personal experience with the product will vary, depending on your own goals and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for each solution to give you an immediate overview of how actual users of vtenext and NinjaOne (Formerly NinjaRMM) rate their experience with the service. Our algorithm is built around complex analysis of product mentions on other sites, social media as well as blogs, so you are going to receive a comprehensive and reliable overview of what other users think about every app. In this example vtenext got a total satisfaction rating at 100% while for NinjaOne (Formerly NinjaRMM) 93% of users claim they had a positive experience with it.
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