What is better Voice Report or ScreenConnect? There are numerous Collaboration Software products available for businesses today. The best way to find out which product fits your needs best is to evaluate them side by side. For instance, here you can review Voice Report and ScreenConnect for their overall score (8.0 vs. 9.0, respectively) or their user satisfaction rating (85% vs. 96%, respectively).
It’s also possible to compare their individual modules and pricing terms and other valuable facts below. When matching products be sure to examine their similar functions and mark their differences to have a clearer picture of both deals. Likewise, remember to evaluate other factors like security, backup, usability, and helpdesk support.
As of now, the best products in our Productivity Suite Software category are: Slack, Asana, Wrike.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You shouldn’t expect simply a wide range of functionalities and adjustable pricing plans from a popular Collaboration Software. Almost as essential as key features is a top-notch customer support. You want to guarantee that in a situation where you have any questions about Voice Report or ScreenConnect, or you face some problems, or perhaps you’ll want to ask for a specific update or feature beneficial to your business you can count on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you are able to enjoy individual training or at least a knowledge base you can use.
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