What is better Vivantio or Nilex Enterprise? Comparing products to get the best Customer Support Software doesn't have to be difficult. On our review platform, you can easily match Vivantio and Nilex Enterprise and promptly evaluate their varying features. We allow you to examine their capabilities, supported devices, level of support, prices, terms, and many more.
You can even assess their overall score (8.4 for Vivantio vs. 8.0 for Nilex Enterprise) and overall customer satisfaction level (93% for Vivantio vs. N/A% for Nilex Enterprise). Take your time and compare your best choices and find out which one is ideal for your company. Similarly, you have to check the software vendor’s background; can you count on them and will they still be operating in the future?
If you want to quickly locate the top IT Service Software according to our review team we recommend you try out one of these solutions: Zendesk, Freshservice, LiveAgent.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Nilex Enterprise has a straightforward enterprise pricing option that meets your varying operational needs. The pricing is also based on the number of users you need to support with a minimum requirement of five licenses.
In the event you are still having second thoughts about which service will perform best in your case it might be a sensible idea to examine each service’s social metrics. Such metrics are quite often a way to see how popular every service is and how extensive is its online presence. For instance Vivantio Twitter profile has currently 70 followers. At the same time Nilex Enterprise Twitter is followed by 0 people.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
