What is better Vivantio or GLPI? Today’s companies seek the most effective Customer Support Software product to remain competitive. On this page we help you with choosing the right software, by allowing you to examine Vivantio and GLPI down to the very details of their individual functions.
You can also check our general scoring values, which rate the software all round quality and performance. Vivantio got a 8.4 score, while GLPI has a score of 8.4. Likewise, you can compare their general user satisfaction rating: 93% (Vivantio) against 100% (GLPI). Don’t forget to select the solution that best addresses your top issues, not the solution with a lot of features.
We did our best to review all popular IT Service Software products that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, LiveAgent, Freshservice.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI is an ITSM platform that aids companies in easily planning and managing IT changes, providing them with better control over their IT expenses and budget.
Company Email
Contact No.
Company's Address
Teclib'
231, Rue Saint-Honoré, Paris, Île-de-France 75001,
France
When you choose a product that you think will work best for your business you shouldn’t simply focus on what reviewers have to say about it. Quite frequently individual experience with the service will vary, depending on your own goals and requirements. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every product to give you a reliable overview of how actual users of Vivantio and GLPI rate their experience with the service. Our system is based on advanced analysis of product appearances on other websites, social media and blogs, so you are going to obtain a complete and credible landscape of what other users think about each software. In this example Vivantio got a total satisfaction rating at 93% while for GLPI 100% of users say they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
