Vivantio
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Ticket templates
- Integrated interactive reports
- Data export (PDF, XML, CSV)
- Point-and-click codeless configuration
- Asset management/CMDB
- Custom reports builder
- Customizable views
- Active Directory/LDAP Integration
- Tasking
- Self-service web portal
- Interactive dashboards
- Incident management
- Automated escalation rules
- Problem management
- Change management
- Client management
- Knowledge base
- Service level management
- Asset audit trail
- Integrated reports
- Automated ticket routing
- Service Level Agreements (SLA)
- Business rules engine
Pricing Info
Pricing Info
Vivantio is available as low as $42 per user per month. Pricing may be affected by various factors, including:
- The types of licenses you choose
- The number of technician licenses you need
- Discounts for non-profit or educational institutions
You can contact a member of the Vivantio solutions team to get exact pricing for your organization’s needs.
Integrations
Integrations
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
- Azure Directory Sync
- Azure DevOps (VSTS)
- JIRA
- TFS
- Okta
- SCIM Provisioning
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
Company Email
Sales@vivantio.com
Company's Address
Vivantio US East:
200 Portland Street
Boston, MA 02114
Vivantio Comparisons
Popular Vivantio Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Asset Management
- Availability Management
- Incident Management
- Problem Management
- Release & Deployment
- Assets & Configuration Management
- Request Fulfillment
- Management Service
Pricing Info
GLPI offers four enterprise pricing that scales with the size of the IT infrastructure to manage. GLPI is open source, so users can download it for free and use it without guarantee and support. Meanwhile, you can check these plans:
GLPI Network Cloud: €19/month/IT agent
- Support L.3
- Backups
- Updates
- Server maintenance
- Unlimited IT assets
- Unlimited end users
Basic – €1,200/year
- Unlimited support tickets
- 1 Production and Testing instance
- Up to 500 IT assets
- Up to 10 IT agents
Standard – €3,600/year
- Unlimited support tickets
- 1 Production and Testing instance
- Up to 5000 IT assets
- Up to 50 IT agents
Advanced – €12,000/year
- Unlimited support tickets
- 1 Production and Testing instance
- From 5001 IT assets
- From 51 IT agents
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Airbus, La Poste, EVS
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GLPI is an ITSM platform that aids companies in easily planning and managing IT changes, providing them with better control over their IT expenses and budget.
Company Email
Company's Address
Teclib'
231, Rue Saint-Honoré, Paris, Île-de-France 75001,
France
GLPI Comparisons
Popular GLPI Alternatives
In case you are still having second thoughts about which software will perform best in your case it may be a sound idea to take a look at each service’s social metrics. Such metrics are usually an indicator of how popular every solution is and how extensive is its online presence. For instance Vivantio Twitter profile has currently 70 followers. At the same time GLPI Twitter is followed by 1611 users.
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