What is better Vivantio or CA Service Desk Manager? Buying the ideal Help Desk Software for your organization is essential to increasing your company’s productivity. In our platform, it's easy to assess a wide range of solutions to see which one is the ideal software for your needs. Here you can match Vivantio vs. CA Service Desk Manager and check out their overall scores (8.4 vs. 8.5, respectively) and user satisfaction rating (93% vs. 99%, respectively).
You can also look at the details of prices, terms, plans, capabilities, tools, and more, and find out which software offers more benefits for your business. In practice, go for the business software which helps you to scale the features and price terms to address your business growth or lack of it.
Those of you who want to save some time or could use a IT Service Software recommendation from our team might want to try out these top choices for the current year: LiveAgent, Zendesk, Freshservice.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
CA Service Manager offers integration with the following business systems and applications:
Enterprise Random Password Manager
Kelverion
Nlyte
FlowDot
Bomgar
Northcraft Analytics
enPortal
SCOM
Xtraction
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Acciona, Alaska Airlines, BDP International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CA Service Desk Manager is a software tool that offers a complete set of support and service functionalities including service requests, change, and configuration management.
All the data, information and reviews that we offered in this table were collated from official company sites, promotional content available online, actual experience from real customers as well as our individual everyday use of each product by an expert. We do our best to comprehensively study every product, as a result we not only test it internally, but we also compare our observations with views of other members from the B2B community.
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