What is better VidSnippets Web or ScreenConnect? Finding the ideal Collaboration Software product is all about assessing numerous solutions and figuring out the top application for your specific needs. Our exclusive process provides you with a quick look at the general rating of VidSnippets Web and ScreenConnect. For overall quality and performance, VidSnippets Web scored 8.0, while ScreenConnect scored 9.0. On the other hand, for user satisfaction, VidSnippets Web earned 100%, while ScreenConnect earned 96%.
Below you can also look at their features, terms, plans, etc. to find out which application will be more suitable for your company. One key feature to check is if the application lets you to toggle on/off permissions on different types of users to protect any critical corporate data.
In case you you would like to quickly decide on the more reliable Collaboration Software according to our experts we advise you examine one of these solutions: Wrike, monday.com, Smartsheet.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
You don’t want only a broad array of useful tools and adjustable pricing plans from a popular Collaboration Software. Almost as important as core features is a top-notch customer support. You want to guarantee that when you have any questions about VidSnippets Web or ScreenConnect, or you face some problems, or perhaps you’ll need to request a specific revision or feature useful to your team you can rely on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are provided. Additionally, it’s a significant advantage if you are able to benefit from individual training or at least an FAQ you can use.
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