What is better VICIdial or VCC Live? Selecting the right Customer Support Software for your company is not that easy with various features, choices, and offers to take note of. On the other hand, using our website will allow you to simplify the selection process by showing all main products in a single location.
For example, you can compare VICIdial and VCC Live for their tools and overall scores, namely, 8.0 and 8.4, respectively. Furthermore, you can check which one has superior general user satisfaction rating: 90% (VICIdial) and 98% (VCC Live) to learn which product is better for your organization. Don’t just choose the software with the cheapest price, but the software that has the most cost-effective value.
Those of you who want to save some time or want a Call Center Software advice from our experts may want to investigate these top choices for the current year: Freshdesk Contact Center, JustCall, Zendesk.
VCC Live offers four enterprise pricing options. The pricing is based on the number of agents allowed to access the system simultaneously. The inclusions of the packages are outlined below to help you make a decision. All plans have a 10GB storage.
VCC Live supports integration with a broad array of third-party solutions and services such as the following:
Salesforce
Facebook Messenger
Zapier
WorldPay
Other types of application VCC Live can connect with are:
Instant Messengers
CRM
IVR
Databases
If you want to learn more about VCC Live’s integration capabilities, you can reach out to the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, HBO, Sykes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based comprehensive call center software that aims to help boost agent productivity. It comes with simple yet intuitive outbound and inbound tools as well as robust features for telecommunication services, agent activity monitoring, real-time statistics, project management, and database management.
All the data, information and opinions that we provided in this table were collated from official vendor sites, marketing materials available online, actual experience from real customers as well as our personal everyday use of every service by a professional reviewer. We pay a lot of attention to comprehensively test every app, so we not only analyze it internally, but we also compare our findings with opinions of other members from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
