What is better Venn or ScreenConnect? When choosing the proper Customer Support Software for your business it is recommended that you assess the characteristics, prices, as well as other important details about the product and vendor. Here, you can check the similarities and distinctions between Venn (overall score at 8.0 and user satisfaction at 97%) and ScreenConnect (overall score at 9.0 and user satisfaction at 96%).
It's also possible to check out their specific modules, like services, plans, costs, conditions, etc. What is more, read the terms closely for information on hidden fees, like, installation, separate support plan, upgrade fees, cloud storage fees, and more.
If you would like to quickly locate the top Remote Work Software according to our review team we suggest you examine these services: monday.com, NetSuite OpenAir, Wrike.
Venn Software is workplace solution for organizations to improve security, privacy, and compliance without dealing with the complexity and cost of using legacy VDI and DaaS infrastructures.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
No Customer Support Software will manate to solve all the needs of a specific team. Though key features of Venn and ScreenConnect are important you should also thoroughly study the integrations provided by each app. In many cases your team will already be using various kinds of SaaS software in your company and it’s definitely more beneficial to opt for software that integrate well with each other. If you do that you will be able to ensure a reliable transfer of data between your teams and software used, which can considerably reduce time devoted to migrating between one app and the next.
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