What is better UVdesk Helpdesk or TOPdesk? It’s easy to our scoring system to give you a general idea which Help Desk Software product is will work better for your business. For overall product quality, UVdesk Helpdesk earned 8.2 points, while TOPdesk received 8.5 points. Meanwhile, for user satisfaction, UVdesk Helpdesk scored 100%, while TOPdesk scored 96%.
Information regarding their unique elements, tools, supported platforms, customer support, plus more are available below to provide you with a more versatile comparison. Remember to choose only the features your business requires so you don’t waste resources for functions which are redundant.
Those of you who want to save some time or want a Help Desk Software suggestion from our team may want to try out these top choices for this year: Freshdesk, Salesforce Service Cloud, Zendesk.
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
UVdesk Helpdesk integrates with the following business systems and applications:
Zendesk
osTicket
Helpscout
Freshdesk
Amazon
eBay
Etsy
Magento
Bigcommerce
Shopify
Facebook
Disqus
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jamgora, Colorway Design Group, FIXXI.NET
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
TOPdesk integrates with various business systems and applications, including:
Microsoft Intune
Microsoft Azure
Clicksign
Versio.io
SMS notifications
Power BI
Oracle
ZigiOps: Jira, Azure, Dynatrace, OpsBridge
Ebbot AI Chatbot
Intrafind
NIVO Identity Management
ROGER365.io
Microsoft Teams
ServiceNow
Zendesk
Jira
Trello
TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
The solutions analyzed on this page are only a sliver of our complete Help Desk Software category and you should take into account that there may be more desirable services available. If you would like to guarantee you make the wisest choice for your business we definitely urge you to test more solutions first. It may also be a good idea to consult our top 10 Help Desk Software list to find out which apps are in the current year the highest-ranking ones and dominate the market.
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