Compare UVdesk Helpdesk vs. ClickDesk

Getting the most appropriate Help Desk Software for your company is difficult with too much functions, choices, and terms to take note of. On the other hand, relying on our review platform will help you to simplify the selection process by getting all major apps in one location. For example, you can compare UVdesk Helpdesk and ClickDesk for their functions and overall scores, in this case, 8.2 and 8.6, respectively. Furthermore, you can see which product has higher general user satisfaction rating: 100% (UVdesk Helpdesk) and 100% (ClickDesk) to determine which one is the better option for your business. Don’t simply buy the solution with the cheapest price, but the solution that gives the best value for your money. We are aware that not all companies have the time to scrutinize a wide range of various solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: Freshdesk, Samanage, LiveAgent.
Compare

UVdesk Helpdesk

VS

ClickDesk

VS

UVdesk Helpdesk screenshot ClickDesk screenshot
Pricing Details

Score

Our Score

8.2 ?

Our Score

8.6 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

100% ?

Cost

Cost

$11

$13.99

Pricing Type

Pricing Type

Free | Monthly payment | Annual Subscription Monthly payment | Annual Subscription
Full Review

Full Review

Overview

Overview

A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
Live chat and help desk software used by thousands of businesses every day to improve customer support and sales.
Easy Links
Popular Customers

Popular Customers

Jamgora, Colorway Design Group, FIXXI.NET Agile CRM, Quorum, NetStock
Vendor Email

Vendor Email

support@uvdesk.com support@clickdesk.com
Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business | Freelancers
Phone No.

Phone No.

(+1)-914353168 1.855.452.3375
Cost Details

Cost Details

UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:

Basic – Free

  • 4 Agents
  • 1 Mailbox
  • Knowledgebase
  • 1 Knowledgebase Folder
  • 5 Knowledgebase Category
  • 15 Knowledgebase Article
  • Email Piping
  • Theme & Customization
  • Workflow (Predefined)
  • Email Templates (Predefined)
  • Tags
  • Groups & teams
  • Agent Privileges

Pro – $11/agent/month

  • 5 Mailboxes
  • 10 Knowledgebase Folders
  • 50 Knowledgebase Categories
  • 200 Knowledgebase Articles
  • Email Piping
  • Theme & Customization (Pro)
  • Workflow (Custom)
  • Email Templates (Custom)
  • Tags
  • Groups & teams
  • Agent Privileges
  • Reports
  • Tasks
  • Custom Fields
  • Saved Filters
  • Saved Replies
  • Email Settings
  • Export Data
  • Apps

Enterprise – $18/agent/month

  • All Pro Features
  • Full Portal Customization
  • Feature Request
  • Unlimited Mailboxes
  • Unlimited Knowledgebase Folders
  • Unlimited Knowledgebase Categories
  • Unlimited Knowledgebase Articles

Pricing is available per agent per month.

Monthly:

  • Lite – $19.99
  • Pro – $29.99
  • Enterprise – $79.99

1 year (15% off):

  • Lite – $16.99
  • Pro – $21.99
  • Enterprise – $67.99

2 years (33% off):

  • Lite – $13.99
  • Pro – $16.99
  • Enterprise – $53.99

Team plans

Monthly:

  • Professional – $64.99
  • Growing Business – $124.99
  • Enterprise – $349.99

1 Year (15% off):

  • Professional – $55.99
  • Growing Business – $106.99
  • Enterprise – $297.99

2 Years (33% off):

  • Professional – $43.99
  • Growing Business – $83.99
  • Enterprise – $233.99
Languages Supported

Languages Supported

USA, UK, Canada, International USA, UK, Ireland, Canada, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East
List of Features

List of Features

UVdesk Helpdesk FEATURES

  • Knowledgebase
  • Mailbox
  • Reports
  • Workflow
  • Customization
  • Form Builder
  • Facebook
  • Twitter
  • Disqus

ClickDesk FEATURES

  • Live chat features
  • Guaranteed 99.95% uptime
  • Helpdesk software
  • Intuitive web chat panel
  • Easily manage simultaneous conversations and tickets
  • Easy setup
  • Beautiful and customizable
  • Take chats on IM
  • For people on the go
  • ClickDesk video chat
  • Integrated helpdesk ticket management
  • Multiple departments
  • Unique subdomain
  • Ticket automation
  • Integrate Facebook and Twitter automatically
  • Chat reports and performance graphs
  • Live-chat reports
  • Chat history and transcripts
  • Graphs and filters
  • Agent performance
  • Real time visitor engagement
  • Drive customer happiness
  • Increase conversions
  • Social toolbar
Integrations

Integrations

UVdesk Helpdesk integrates with the following business systems and applications:

  • Zendesk
  • osTicket
  • Helpscout
  • Freshdesk
  • Amazon
  • eBay
  • Etsy
  • Magento
  • Bigcommerce
  • Shopify
  • Facebook
  • Disqus
  • Twitter
  • WordPress
  • Joomla
  • Shopify
  • PrestaShop
  • CS Cart
  • Bigcommerce
  • OpenCart
  • osCommerce
  • Magento
  • Google Apps
  • Wix
  • UnbounceNew
  • Tumblr
  • Weebly
  • MODX
  • Webs
  • Capsule CRM
  • Zendesk
  • Zoho CRM
  • Facebook
  • Twitter
  • Agile CRM
  • Salesforce
  • Sugar
  • Freshbooks
  • InfusionSoft
Support Types

Support Types

Phone Live Support
Ticket
Phone Live Support
Ticket Training
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Pricing Details

Pricing Details

Learn more about UVdesk Helpdesk pricing Learn more about ClickDesk pricing
Vendor's Address

Vendor's Address

A 67 Sector 63
Noida Uttra Pradesh, 201301
India
MS 35, 440 N Wolfe Road, Sunnyvale,
CA 94085, USA
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Every time you pick a software that you think will be an actual asset for your team you shouldn’t simply focus on what experts have to say about it. Quite frequently individual experience with the app will vary, depending on your own preferences and work processes. This is why in our reviews we also give our User Satisfaction Rating for each service to give you a quick overview of how actual users of UVdesk Helpdesk and ClickDesk estimate their contact with the software. Our system is built around detailed analysis of product mentions on other sites, social networks as well as blogs, so you will get a full and credible overview of what other users think about each software. In this case UVdesk Helpdesk got a total satisfaction rating at 100% while for ClickDesk 100% of people express they had an enjoyable experience with it.