What is better UVdesk Helpdesk or EngageBay? Specific companies need different types of CRM Software. To learn which solution suits you, think of comparing various options feature by feature along with their terms and pricing. Similarly, you will get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.
The results are: UVdesk Helpdesk (8.2) vs. EngageBay (8.9) for general quality and functionality; UVdesk Helpdesk (100%) vs. EngageBay (100%) for user satisfaction rating. Check out their high and weak points and find out which software is a better option for your company. A simple, practical tactic is to write the strengths and weaknesses of both applications next to each other and check which app comes on top.
People who want to save some time or would like to get a Help Desk Software suggestion from our team might want to take a look at these top choices for this year: Salesforce Service Cloud, Zendesk, Freshdesk.
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
UVdesk Helpdesk integrates with the following business systems and applications:
Zendesk
osTicket
Helpscout
Freshdesk
Amazon
eBay
Etsy
Magento
Bigcommerce
Shopify
Facebook
Disqus
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jamgora, Colorway Design Group, FIXXI.NET
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
EngageBay integrates with the following business systems and applications:
Zapier
QuickBooks
WordPress
Xero
Twilio
Office 365
Google Contacts and Calendar
Stripe
SendGrid
Mailgun
Mandrill
Xero
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Panama Partners, Growth Robotics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EngageBay is an all-in-one marketing, sales, and CRM platform designed to be an affordable alternative to expensive solutions. Considered as a true alternative to more expensive business solutions, EngageBay automates key business processes and routines to free you up to create meaningful customer experiences.
No CRM Software will be perfect enough to cater to all the requirements of a company. While main features of UVdesk Helpdesk and EngageBay should matter you should also thoroughly analyze the integrations supported by every service. In many cases your team will already be using some other B2B software in your company and it’s always wiser to choose apps that integrate well with each other. If you do that you can be certain of a reliable transfer of data between your teams and apps, which can considerably reduce time devoted to migrating between one solution and the next.
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