What is better UVdesk Helpdesk or Salesforce Service Cloud? Different companies demand different types of CRM Software. To find out which solution meets your requirements, think of reviewing various solutions feature by feature along with their conditions and pricing. Similarly, you may get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.
The results are: UVdesk Helpdesk (8.2) vs. Salesforce Service Cloud (9.6) for overall quality and performance; UVdesk Helpdesk (100%) vs. Salesforce Service Cloud (97%) for user satisfaction rating. Examine their high and weak points and see which software is a more sensible choice for your company. An effective, simple tactic is to note down the advantages and disadvantages of both applications side by side and see which solution comes on top.
People who don't have much time or need a Help Desk Software advice from our experts might want to try out these top choices for this year: Zendesk, Salesforce Service Cloud, Freshdesk.
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
UVdesk Helpdesk integrates with the following business systems and applications:
Zendesk
osTicket
Helpscout
Freshdesk
Amazon
eBay
Etsy
Magento
Bigcommerce
Shopify
Facebook
Disqus
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jamgora, Colorway Design Group, FIXXI.NET
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
When you select a app that you are sure will work best for your business you shouldn’t just pay attention to what experts have to say about it. Very often personal experience with the service may change, depending on your own goals and needs. This is why in our reviews we also provide our User Satisfaction Rating for each service to give you an immediate impression of how actual users of UVdesk Helpdesk and Salesforce Service Cloud rate their experience with the product. Our algorithm is based on detailed analysis of product appearances on other websites, social media as well as blogs, so you are going to receive a full and credible landscape of what other people think about every app. In this example UVdesk Helpdesk got a total satisfaction rating at 100% while for Salesforce Service Cloud 97% of people express they had an enjoyable experience with it.
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