What is better Unymira Knowledge Center or uContact? If you’re having a difficult time deciding on the best Customer Support Software product for your situation, it’s a good idea to do a comparison of the available software and determine which service offers more positive aspects. For example, here you can assess Unymira Knowledge Center (overall score: 8.0; user rating: N/A%) vs. uContact (overall score: 8.0; user rating: 100%) for their overall performance.
You can even see which one provides more functions that you need or which has more flexible pricing plans for your current situation. Working with a clear table to evaluate their features will significantly boost the odds of getting the appropriate product for your company. Look closely at other areas of the software like intuitiveness, flexibility, scalability, and pricing plans.
We did our best to prepare reviews of all popular Call Center Software products offered out there, but among all the ones we reviewed these three caught our special attention: Zendesk, JustCall, Freshdesk Contact Center.
Contact USU for more information about their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
USU Knowledge Management integrates with the following business systems and applications:
ServiceNow
Salesforce
Genesys
NICE inContact
Slack
Zendesk
SAP
Microsoft Dynamics NAV
BMC
Sharepoint
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
1&1, Alactel-Lucent, BMW, Nestle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading knowledge management solution for call centers and contact centers. It helps customer-facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
uContact offers an API Rest to integrate with any third party solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chamba Te Presta, Telemedic, Grupo Eminent
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
uContact is an attractive, comprehensive, true “All in One” Contact Center platform that enables businesses to deliver the best service and experience to their customers.
The products examined on this page are merely a small sample of our entire Customer Support Software category and you should remember that there might be more reliable services available. If you want to make sure you make the wisest choice for your team we strongly urge you to compare more solutions first. You can also consider to study our top 10 Customer Support Software list to learn which apps are in the current year the highest-ranking ones and leaders in the market.
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