What is better TrueChat or Vivantio? A good way to choose the right Customer Support Software product for your organization is to evaluate the solutions against each other. Here you can compare TrueChat and Vivantio and see their capabilities compared contrastively to help you select which one is the more effective product.
Similarly, you can review their overall ratings, such as: overall score (TrueChat: 8.0 vs. Vivantio: 8.4) and user satisfaction (TrueChat: 93% vs. Vivantio: 93%). Examine their varying features and similarities and discover which one outperforms the other. Likewise, anticipate the state of your company tomorrow; will your company outgrow the app in the next couple of years?
We are aware that not all companies have the time to examine a wide range of various products, so we prepared a list of suggestions that you may find useful. Our top selections for the Live Chat Software category are: Vision Helpdesk, Pipedrive, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
No Customer Support Software will be able to cater to all the needs of a company. Though main functionalities of TrueChat and Vivantio should matter you should also thoroughly examine the integrations offered by each service. In many cases your team will already be making use of some other B2B software in your company and it’s much wiser to opt for services that integrate well with one another. That way you will be able to be certain of a reliable transfer of information between your teams and apps, which can significantly reduce time wasted on migrating between one service and the next.
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