What is better TrueChat or NinjaOne (Formerly NinjaRMM)? Finding the perfect Customer Support Software product is all about evaluating numerous solutions and figuring out the top software for your specific needs. Our exclusive system will give you an instant look at the general rating of TrueChat and NinjaOne (Formerly NinjaRMM). For general quality and performance, TrueChat scored 8.0, while NinjaOne (Formerly NinjaRMM) scored 8.6. On the other hand, for user satisfaction, TrueChat earned 93%, while NinjaOne (Formerly NinjaRMM) earned 93%.
Below you can also check their characteristics, terms, plans, etc. to determine what program will be more suitable for your situation. One critical feature to check is if the software allows you to toggle on/off permissions on different types of users to secure any critical corporate data.
We know that not all people have the time to examine dozens of various services, so we created a list of suggestions that you may find useful. Our top selections for the Live Chat Software category are: Zendesk, Pipedrive, Vision Helpdesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
In case you are still having second thoughts about which software will work best for your business it may be a good idea to investigate each service’s social metrics. Such metrics are quite often a sign of how popular a given app is and how large is its online presence.For instance, if you analyze TrueChat LinkedIn page you’ll learn that they are followed by 0 people. In case of NinjaOne (Formerly NinjaRMM) the amount of followers on their LinkedIn page is 2491.
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