What is better TrueChat or Zendesk? There is a wide range of Customer Support Software products in the market right now. The simplest way to find out which app fits your needs best is to examine them side by side. As an example, here you can assess TrueChat and Zendesk for their overall score (8.0 vs. 9.7, respectively) or their user satisfaction rating (93% vs. 98%, respectively).
You can also compare their capabilities and pricing terms along with other valuable facts below. When matching products make sure you examine their corresponding advantages and mark their disparities to get a clearer picture of both deals. Similarly, bear in mind to check other issues like security, backup, intuitiveness, and helpdesk support.
People who don't have much time or would like to get a Live Chat Software suggestion from our experts might want to investigate these top choices for this year: Zendesk, Pipedrive, Vision Helpdesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In the event you continue having doubts about which product will be best in your case it might be a sound idea to investigate each service’s social metrics. Such metrics are usually a sign of how popular every service is and how extensive is its online presence. For instance TrueChat Twitter account has currently 0 followers. At the same time Zendesk Twitter is followed by 75146 users.
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