What is better TrueChat or Salesforce Service Cloud? There are many Customer Support Software products available for businesses today. The simplest way to find out which app fits your needs best is to check them side by side. As an example, here you can review TrueChat and Salesforce Service Cloud for their overall score (8.0 vs. 9.6, respectively) or their user satisfaction rating (93% vs. 97%, respectively).
You can also examine their individual modules and pricing conditions along with other valuable data below. When matching products make sure to analyze their similar capabilities and mark their differences to have a clearer picture of both deals. Likewise, keep in mind to check other factors like security, backup, ease-of-use, and helpdesk support.
In case you you have to quickly identify the best Live Chat Software according to our experts we advise you try out these products: Pipedrive, Zendesk, Vision Helpdesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Both TrueChat and Salesforce Service Cloud were reviewed by a panel of independent B2B experts who conducted a detailed analysis of all key elements of each software. Their total score was prepared using our unique SmartScore algorithm which gives a separate partial score to every factor including: main functionalities, customer support, mobile support, security, customer satisfaction as well as market presence. We realize useful features are not the only thing crucial to a business so we do our best to pay attention to all sides of a software before giving it a final rating.
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