The Real PBX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Call Routing
- Call Forwarding
- Find Me/Follow Me
- Call Blasting
- Call Recording
- Conference Calls
- Call Que Management
- Unlimited Extensions
- Call Barge In
- Virtual Receptionist
- Caller ID
- Music on Hold
- Load Balancing
- Predictive Dialer
- Scheduled Call Back
- Custom Call Dispositions
- Real-Time Call Reporting
- Toll-Free Numbers
- DID Numbers
- Unified Messaging
- Remote Access
Pricing Info
Pricing Info
The Real PBX charges fees when your customers call you using international toll-free numbers or local numbers provided by the virtual PBX service. The fees vary based on the location of your business or the location of the calling devices you connected to the VoIP PBX phone system.
Here are pricing plans available to users in the US, Canada, UK, and Australia. Please refer to the official website of The Real PBX if you’re business is located in a different country or have branches across the globe.
Toll-Free Number
Unlimited Plan
- Unlimited Minutes
USA/Canada – $20/number/month, $39/extension/month
UK Fixed Line – $10/number/month, $89/extension/month
UK Mobile – $10/number/month, $109/extension/month
Australia Fixed Line (international 1800 numbers) – $20/number/month, $109/extension/month
Australia Mobile (international 1800 numbers) – $20/number/month, $129/extension/month
Australia Fixed Line (international 1300 numbers) – $20/number/month, $81.75/extension/month
Australia Mobile (international 1300 numbers) – $20/number/month, $96.75/extension/month
–
Minutes-Based Plan
- Incoming calls will ring the SIP or VoIP phone
USA/Canada
Starter
135 Minutes – $9/month
425 Minutes – $19/month
1100 Minutes – $34/month
1600 Minutes – $59/month
Medium
2,000 Minutes – $65/month
3,000 Minutes – $75/month
5,000 Minutes – $110/month
10,000 Minutes – $165/month
Large
20,000 Minutes – $298/month
30,000 Minutes – $390/month
50,000 Minutes – $560/month
100,000 Minutes – $1,000/month
High Volume – by quote
–
UK
Starter
150 Minutes – $15/month
350 Minutes – $34/month
800 Minutes – $59/month
Medium
1,450 Minutes – $99/month
3,285 Minutes – $210/month
5,000 Minutes -$265/month
Large
10,000 Minutes – $500/month
15,000 Minutes – $660/month
20,000 Minutes -$780/month
High Volume – by quote
–
Australia (international 1800 numbers)
Starter
150 Minutes – $9/month
305 Minutes – $34/month
1,250 Minutes – $99/month
Medium
5,000 Minutes – $200/month
10,000 Minutes – $380/month
20,000 Minutes – $740/month
Large
50,000 Minutes – $1,800/month
100,000 Minutes – $3,400/month
High Volume – by quote
–
Australia (international 1300 numbers)
Starter
150 Minutes – $6.75/month
305 Minutes – $25.5/month
1,250 Minutes – $74.25/month
Medium
5,000 Minutes – $150/month
10,000 Minutes – $285/month
20,000 Minutes – $555/month
Large
50,000 Minutes – $1,2500/month
100,000 Minutes – $2,550/month
High Volume – by quote
–
Local Number
US – $12/number/month or $115/number/year
- No setup fee
Canada – $13/number/month or $125/number/year
- No setup fee
UK – $16/number/month or $154/number/year
- No setup fee
Australia – $15/number/month or $144/number/year
- No setup fee
Integrations
Integrations
The Real PBX integrates your VoIP PBX phone system with the following business applications:
- Zoho CRM
- Saleforce
- SAP
- Microsoft Dynamics
- Hubspot
- MailChimp
- Social Media (e.g.,Facebook, LinkedIn, & Twitter)
- Paypal
- Sage
- QuickBooks
- Kayakp
- Zendesk
- Desk.com
- Microsoft Office
- Google Apps
- Shopify
- Slack
- DocuSign
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chidrupi Consultancy Services Pvt. Ltd., RadixInfo Telecom, Kashyap Cyber Hub
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
The Real PBX is a suite of communication solutions that improves how your business connects with customers around the world.
Company Email
sales@therealpbx.co.uk
Contact No.
Company's Address
The Real PBX Limited
3 Willow Close, Holborough Lakes Snodland,
Kent, ME65FA
United Kingdom
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi language support coupled with smooth API integration
- Solid Knowledge Base
- Self Service Portal with password security
- Modifiable help desk system
- Service Level Agreements
- Flexible ticket management
- Mobile support compatibility with iPhone, iPad, and Android apps
- Multiple channel support
- Flexible out-of-the-box integrations with 3rd party apps
- Easy & effective asset management
- Effective incident and problem management
Pricing Info
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
- Cloud
- starts from $10/tech/month billed annually or $12/month billed monthly
- Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
- On-Premise
- starts from $120/tech billed annually
- Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
- Cloud
- starts from $21/tech/month billed annually or $23/month billed monthly
- starts from $45/month or $495/year – 2 techs and 250 nodes
- On-Premise
- starts from $248/tech billed annually
- starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
- Cloud
- starts from $50/tech/month billed annually or $58/month billed monthly
- starts from $115/month or $1,195/year – 2 techs and 250 nodes
- On-Premise
- starts from $598/tech billed annually
- starts from $1,195/year – 2 techs and 250 nodes
Add-ons
- Service Catalog – $1,195/year available for Standard and Professional plans
- Problem Management – $1,195/year available for the Professional plan only
- Project Management – $1,195/year available for Standard and Professional plans
Integrations
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
- Social IT
- WAN RTT Monitor
- 3D Datacenter Floor
- Cisco
Plug-Ins
- Oracle
- Sybase
- NCM
- Cassandra
- Windows Azure
- NetFlow
- SAP
- Websphere
- Amazon
- Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Company Email
support@servicedeskplus.com
Contact No.
Company's Address
Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA
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Every time you test various Customer Support Software apps you shouldn’t simply look at their list of features and available pricing plans. Keep in mind the software must be meeting your standards and company so the more flexible their offer the better. Explore what platforms are supported by The Real PBX and ManageEngine ServiceDesk Plus and be certain you will get mobile support for whichever devices you use in your company. You should also examine which languages and countries are supported, as this might be a critical factor for many businesses.
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