What is better Tawk.to or Zendesk? If you want to get a easy way to learn which Customer Support Software product is better, our exclusive method gives Tawk.to a score of 8.5 and Zendesk a score of 9.7 for overall quality and performance. In addition, Tawk.to is rated at 88%, while Zendesk is rated 98% for their user satisfaction level.
You can also assess their product details, including modules, tools, options, plans, pricing, and many more. Check if the application allows you to customize a few of its workflows to make sure it matches your own business workflows.
In case you you would like to quickly identify the more reliable Live Chat Software according to our experts we advise you take a look at these services: Pipedrive, Vision Helpdesk, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
If you continue having second thoughts about which software will work best for your company it might be a sound idea to check out each service’s social metrics. These metrics are usually a sign of how popular a given app is and how extensive is its online presence. For example Tawk.to Twitter account has currently 2696 followers. At the same time Zendesk Twitter is followed by 75146 users.
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