What is better SysAid or CustomerICare? Finding the ideal Customer Support Software for your company is vital to increasing your company’s productivity. In our platform, you can easily examine numerous solutions to see which one is the appropriate software for your requirements. Here you can match SysAid vs. CustomerICare and check their overall scores (9.2 vs. 7.0, respectively) and user satisfaction rating (98% vs. N/A%, respectively).
It's also possible to analyze the specifics of prices, conditions, plans, features, tools, and more, and decide which software offers more benefits for your business. In general, select the software that lets you to scale the features and subscription plan to address your company growth or lack of it.
Those of you who are pressed for time or want a Help Desk Software suggestion from our team may want to try out these top choices for the current year: Zendesk, Freshdesk, Salesforce Service Cloud.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
If you continue having second thoughts about which service will perform best in your case it might be a sensible idea to investigate each service’s social metrics. Such metrics are frequently a way to see how popular each app is and how extensive is its online presence.For example, if you look at SysAid LinkedIn account you’ll find out that they are followed by 2579 users. In case of CustomerICare the volume of followers on their LinkedIn page is 8.
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