Compare Salesforce Service Cloud vs. CustomerICareWhen you compare CustomerICare and Salesforce Service Cloud, it is simple to see which Customer Support Software product is the more suitable option. This ensures that your company can select the most productive and efficient program. You can examine the specifics, for example available tools, costs, plans offered by each vendor, offer terms, and more We also let you evaluate their general scores to know which one looks to be more suitable. CustomerICare has 7.0 points for overall quality and 85% rating for user satisfaction; while Salesforce Service Cloud has 9.5 points for overall quality and 97% for user satisfaction. You can also assess which software business is more reliable by sending an email inquiry to the two companies and see which company replies sooner. At this time, the leading solutions in our Customer Support Software category are: LiveAgent, Samanage, Freshdesk.
|Monthly payment||Monthly payment | Quote-based|
Service Cloud customer service software gives you faster, smarter customer support.
Guide your web visitors and nurture them to become leads and make more conversions.
|USA, UK, Canada, International||International|
Salesforce Service Cloud supports integrations with the following business systems and applications:
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
Salesforce Service Cloud offers three SMB and enterprise pricing packages to meet the needs of different users. Give the details a look, and select your plan:
Professional – $75/user/month
Enterprise – $150/user/month
Unlimited – $300/user/month
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
|Learn more about Salesforce Service Cloud pricing||Learn more about CustomerICare pricing|
| The Landmark at One Market, Suite 300|
San Francisco, CA 94105
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
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Every time you choose a app that you believe will be an actual asset for your company you shouldn’t simply limit yourself to what experts have to say about it. Very often individual experience with the app may be different, depending on your own goals and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for every software to give you a reliable overview of how real users of CustomerICare and Salesforce Service Cloud rate their contact with the app. Our algorithm is based on detailed analysis of product mentions on other sites, social networks as well as blogs, so you will get a full and credible picture of what other customers think about every software. In this case CustomerICare got a total satisfaction rating at 85% while for Salesforce Service Cloud 97% of people express they had a positive experience with it.