What is better SWAG or Zendesk? There are many Customer Support Software products in the market these days. The best way to find out which app fits your needs best is to compare them side by side. For instance, here you can compare SWAG and Zendesk for their overall score (8.0 vs. 9.7, respectively) or their user satisfaction rating (97% vs. 98%, respectively).
It’s also possible to compare their capabilities and pricing stipulations and other helpful details below. When matching products make sure to check their corresponding advantages and mark their distinctive elements to get a clearer picture of both deals. Similarly, keep in mind to evaluate non-core features including security, backup, ease-of-use, and customer service.
At this time, the top services in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
No Customer Support Software will manate to solve all the requirements of a specific team. Even though main features of SWAG and Zendesk are important you should also thoroughly analyze the integrations offered by every solution. In many cases you will already be making use of some other B2B software in your company and it’s much wiser to choose software that integrate well with one another. With that approach you can be certain of a reliable exchange of information between your teams and software used, which can significantly reduce time wasted on migrating between one product and the other.
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