What is better SWAG or KANA Express? A sensible way to find the correct Customer Support Software product for your organization is to compare the solutions against each other. Here you can compare SWAG and KANA Express and see their capabilities compared in detail to help you choose which one is the superior product.
Furthermore, you can compare their overall ratings, such as: overall score (SWAG: 8.0 vs. KANA Express: 6.5) and user satisfaction (SWAG: 97% vs. KANA Express: 96%). Check their distinctive features and similarities and find out which one outperforms the other. Moreover, think about your company tomorrow; will your company outgrow the app in the next 3-5 years?
In case you you want to quickly locate the top Customer Support Software according to our experts we advise you take a look at one of these services: Freshdesk, Zendesk, Freshdesk Omni.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
Almost as important as useful features and client support level are pricing packages offered by SWAG and KANA Express. While price should not be a deciding aspect it’s surely a key thing to think about. You should count on a flexible pricing plan that can be matched with your team size and painlessly scaled up when your company grows. Make sure you don’t select plans that include extra tools that you won’t find a use for and always try to get in touch with the vendor directly because enterprises can often count on special pricing. You should also try out a free trial or demo of each software to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to invest any money and gives you a solid overview of what it’s like to work with SWAG and KANA Express.
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