What is better SurveyExpression or Kommunicate? Selecting the most appropriate Customer Support Software for your business is complicated with too much functions, options, and terms to choose from. However, depending on our review platform will make it possible for you to streamline the selection steps by showing all key apps in a single location.
For instance, you can compare SurveyExpression and Kommunicate for their tools and overall scores, in this case, 7.4 and 8.7, respectively. Furthermore, you can check which software has better general user satisfaction rating: N/A% (SurveyExpression) and 96% (Kommunicate) to find out which product is the better choice for your company. Don’t simply buy the software with the lowest price, but the software that gives the most cost-effective value.
We realize that not all people have the time to scrutinize dozens of various services, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Kommunicate offers plans that users can avail of on a monthly or yearly subscription. If you opt for an annual subscription, you get two months free. Here is an overview of Kommunicate’s plans:
Start – $40/month or $400/year
2 teammates
Additional: $20/month/teammate or $200/year/teammate
Unlimited bots
Up to 1,000 MTU
MTU overage at $0.01
Dialogflow ES & CX, Amazon, Lex, IBM Watson
Bot to human hand-off
Basic reports
3 months chat history
Basic support 24/7 (email, live chat, knowledge base)
Grow – $100/month or $1,000/year
5 teammates
Additional: $30/month/teammate or $300/year/teammate
Up to 5,000 MTU
All inclusions of Start plan
Whatsapp
Mobile SDKs
Integrates with Pipedrive and Agile CRM
Ready-to-use templates
Bot and CSAT analytics
1 year chat history
Priority support 24/7 (email, live chat, knowledge base)
Scale – $400/month or $4,000/year
10 teammates
Additional: $50/month/teammate or $500/year/teammate
Up to 10,000 MTU
All inclusions of Grow plan
Custom bot
Facebook
Line
Integrates with Zendesk and Zapier
Teams and departments
Advanced intent analytics
Unlimited chat history
Premium support 24/7 (email, chat, call, knowledge base)
Business – by quote
All inclusions of Scale plan
Unlimited users
Custom-made chatbots
All channels
Custom integrations
SAML-based SSO
On-demand custom reports
Unlimited chat history
Premium support 24/7 (email, call, live chat, knowledge base, dedicated account manager)
The apps examined on this page are merely a sliver of our entire Customer Support Software category and you should take into account that there may be more desirable alternatives out there. If you would like to ensure you make the optimal decision for your company we strongly encourage you to test more apps first. It may also be a good idea to check out our top 10 Customer Support Software ranking to see which software are currently the highest-ranking ones and dominate the market.
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