What is better SurveyExpression or NinjaOne (Formerly NinjaRMM)? The ideal Customer Support Software is a service that can handle your company’s specific requirements. You can determine which alternative is best suited for your enterprise if you assess several products before you decide which one is the best.
For example, SurveyExpression and NinjaOne (Formerly NinjaRMM) are scored at 7.4 and 8.6, respectively, for all round quality and performance. Likewise, SurveyExpression and NinjaOne (Formerly NinjaRMM) have a user satisfaction rating of N/A% and 93%, respectively, which reveals the general feedback they get from customers. Even better, reach put to an existing customer of the software and solicit their opinion regarding the software in question.
At this time, the most popular products in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
When you pick a solution that you think will work best for your team you shouldn’t just limit yourself to what reviewers have to say about it. In many cases individual experience with the service may change, depending on your own goals and needs. This is why in our reviews we also provide our User Satisfaction Rating for every solution to give you a quick overview of how actual users of SurveyExpression and NinjaOne (Formerly NinjaRMM) rate their contact with the product. Our algorithm is built around detailed analysis of product appearances on other websites, social media as well as blogs, so you will receive a full and reliable landscape of what other customers think about every app. In this example SurveyExpression has a total satisfaction rating at N/A% while for NinjaOne (Formerly NinjaRMM) 93% of users express they had an enjoyable experience with it.
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