What is better SurveyExpression or Zendesk? A good way to find the appropriate Customer Support Software product for your organization is to evaluate the solutions against each other. Here you can compare SurveyExpression and Zendesk and see their capabilities compared in detail to help you choose which one is the more effective product.
Similarly, you can compare their overall ratings, such as: overall score (SurveyExpression: 7.4 vs. Zendesk: 9.7) and user satisfaction (SurveyExpression: N/A% vs. Zendesk: 98%). Check their differences and similarities and find out which one outperforms the other. Moreover, think about how your business will look like in the future; will your business outgrow the app in the next couple of years?
At the moment, the leading services in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Both SurveyExpression and Zendesk were reviewed by a team of independent SaaS experts who conducted a detailed examination of all core elements of each solution. Their total rating was calculated using our unique SmartScore system which provides an individual partial score to each component including: main features, client support, mobile device support, security, client satisfaction as well as market presence. Here at FinancesOnline we know useful features are not the only aspect crucial to a company so we make sure we pay attention to all sides of a app before calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
