What is better SurveyExpression or Salesforce CRM? You can use our scoring system to help you get a general idea which CRM Software product is better for your business. For overall product quality, SurveyExpression received 7.4 points, while Salesforce CRM earned 9.7 points. Meanwhile, for user satisfaction, SurveyExpression scored N/A%, while Salesforce CRM scored N/A%.
Information regarding their unique elements, tools, supported platforms, customer service, and more are given below to provide you with a more versatile analysis. Don’t forget to get only the functions your company needs to avoid wasting money for features that are unnecessary.
At this time, the most significant products in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.
Essentials – $25/user/month
Account and contact management
Opportunity management
Lead management
Lead assignment and routing
Customizable sales process
Web-to-lead capture
Email templates
Mass email
Campaign management
Task management
Activity feed
Salesforce mobile app (with offline functionality)
Salesforce CRM integrates with the following business systems and applications:
Force.com
Heroku
ExactTarget Fuel
Third-party apps at Salesforce AppExchange
Service Cloud
Marketing Cloud
Pardot,
Desk.com
Analytics Cloud
Data Cloud
JIRA
Freshdesk
FinancialForce
LeadExec
Samanage
Zuora
Zendesk
You can also connect Salesforce CRM with any app, data, or device via MuleSoft Anypoint Platform for an additional price.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads. It has lead management and marketing automation tools to help you improve your conversions. Its powerful integrations with other leading business applications allow you to have a more flexible customer relationship management.
If you are still having doubts about which product will be best for your business it might be a good idea to investigate each service’s social metrics. These metrics are quite often an indicator of how popular each app is and how wide is its online presence. For example SurveyExpression Twitter account has currently 9 followers. At the same time Salesforce CRM Twitter is followed by 230499 users.
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