What is better Survey2Connect or LiaCX? If you wish for a reliable Customer Experience Management Software product for your company you have to invest time and examine several options. It doesn’t have to be complicated, and can be as quick as matching their features in a table like the one below. You will also get a quick idea how each product operates. As an example, on this page you can check Survey2Connect’s overall score of 8.0 and compare it against LiaCX’s score of 8.6; or Survey2Connect’s user satisfaction level at N/A% versus LiaCX’s 100% satisfaction score.
The contrast will allow you to spot the good and bad points of each service, and decide which one fits you requirements better. Aside from the main features, the solution that’s simple to grasp and use is always the better choice.
At the moment, the most significant products in our Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
Survey2Connect integrates with the following business systems and applications:
SendGrid
Unifonic
SmartSMS
Ducont Route Mobile
Mobily.ws
vFirst
Tableau
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dubai Asset Management, Bupa, Mashreq
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Survey2Connect is a client feedback management software designed to extract actionable insights for customer and employee experience and market research.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
You should pay attention to the fact that while both Survey2Connect and LiaCX may provide an outstanding set of features each service might be created for a different business size. If you are studying different apps you may want to focus on a business type they are meant for. Some functionalities could scale up efficiently for huge enterprises but if you own a small or medium company it’s usually more sensible to refrain paying for advanced features that you may never have a chance to use.
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