What is better Survey2Connect or Hotjar? When you compare Survey2Connect and Hotjar, you can actually see which Customer Experience Management Software product is the better alternative. This guarantees that your organization can get the most productive and effective software. You can check the specifics, such as available tools, prices, plans offered by each vendor, offer terms, and more
We also let you check their all round scores to know which one looks to be better. Survey2Connect has 8.0 points for overall quality and N/A% rating for user satisfaction; while Hotjar has 9.6 points for overall quality and 98% for user satisfaction. You can also check which vendor is more credible by sending an email request to both vendors and find out which company replies sooner.
Our team put a lot of effort to review all popular Customer Experience Management Software products offered on the market, but among all the ones we reviewed these three deserved our special attention: Alchemer, Smartlook, Zendesk.
Survey2Connect integrates with the following business systems and applications:
SendGrid
Unifonic
SmartSMS
Ducont Route Mobile
Mobily.ws
vFirst
Tableau
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dubai Asset Management, Bupa, Mashreq
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Survey2Connect is a client feedback management software designed to extract actionable insights for customer and employee experience and market research.
Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:
Personal:
Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.
BASIC – $0
2,000 page views per day data collection
Unlimited users
Limited reports
Store data for 365 days
PLUS – $29/month
10,000 page views per day data collection
All features of the BASIC plan
30-day money back guarantee
Business
Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:
Up to 20,000 pages views per day – $89/month
Up to 50,000 pages views per day – $189/month
Up to 120,000 page views per day – $289/month
Up to 400,000 page views per day – $589/month
Inclusions:
All features of Professional PLUS plan
No Hotjar branding
Advanced features access
Agency
Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.
Inclusions:
Central account with unlimited sites for clients
Volume pricing discount
Use own logo for Hotjar interface rebranding
Client users invitation for accessing and managing their data
Hotjar has seamless integrations with the following apps:
Hubspot
Segment
Omniconvert
Optimizely
Meanwhile, Hotjar works right out of the box with one script for the following platforms:
PrestaShop
Instapage
LightCMS
Squarespace
Unbounce
Drupal
Google Tag Manager
HubSpot
Shopify
Magento
Weebly
WordPress
Joomla
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unbounce, Nintendo, Microsoft, Intuit, Autodesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An analysis and feedback tool aimed to make sense of user behavior on your site to help you improve customer experience. It provides enhanced visibility to your website's performance, user behavior, and user experience. It also includes advanced tools such as heatmaps, conversion funnels, and more.
Company Email
Contact No.
Company's Address
Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Malta
Almost as essential as useful features and client support quality are pricing options offered by Survey2Connect and Hotjar. Although cost should not be the sole factor it’s definitely a key thing to consider. You should try to find a flexible pricing plan that can be adjusted to your company size and effortlessly scaled up if your business grows. You should be certain you don’t choose plans that have complex tools that you won’t use and always try to get in touch with the vendor directly as enterprises can frequently benefit from discounts. You should also give a chance to a free trial or demo of each service to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to invest any money and offers a practical overview of what it’s like to work with Survey2Connect and Hotjar.
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