What is better Survey2Connect or CustomerSuccessBox? Various companies want different types of Customer Experience Management Software. To understand well which solution fits your needs, consider assessing various alternatives feature by feature along with their conditions and pricing. Furthermore, you can get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.
The results are: Survey2Connect (8.0) vs. CustomerSuccessBox (8.6) for overall quality and efficiency; Survey2Connect (N/A%) vs. CustomerSuccessBox (95%) for user satisfaction rating. Check out their high and weaker points and decide which software is a better choice for your company. A simple, practical way is to list the pros and cons of both services next to each other and find out which app is better.
We know that not all businesses have enough time to scrutinize a wide range of different solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the Customer Experience Management Software category are: Alchemer, Smartlook, Zendesk.
Survey2Connect integrates with the following business systems and applications:
SendGrid
Unifonic
SmartSMS
Ducont Route Mobile
Mobily.ws
vFirst
Tableau
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dubai Asset Management, Bupa, Mashreq
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Survey2Connect is a client feedback management software designed to extract actionable insights for customer and employee experience and market research.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
When you pick a product that you are sure will be an actual asset for your team you shouldn’t simply pay attention to what professionals have to say about it. Very often individual experience with the service will vary, depending on specific preferences and requirements. That’s the reason why in our reviews we also give our User Satisfaction Rating for every service to give you a reliable impression of how real users of Survey2Connect and CustomerSuccessBox estimate their experience with the solution. Our algorithm is based on advanced analysis of product appearances on other sites, social networks as well as blogs, so you are going to receive a complete and credible overview of what other clients think about every app. In this example Survey2Connect got a total satisfaction rating at N/A% while for CustomerSuccessBox 95% of people say they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
