What is better CustomerSuccessBox or Close? Today’s companies seek the best CRM Software product to remain competitive. On this page we help you with choosing the right software, by allowing you to assess CustomerSuccessBox and Close down to the very details of their individual functions.
It's also possible to check our general scoring values, which rate the software all round quality and performance. CustomerSuccessBox got a 8.6 score, while Close has a score of 8.7. Likewise, you can compare their general user satisfaction rating: 95% (CustomerSuccessBox) against 100% (Close). Bear in mind to select the software that best addresses your most urgent needs, not the solution with a lot of features.
We are aware that not all people have enough time to scrutinize dozens of different services, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Experience Management Software category are: Zendesk, Smartlook, Alchemer.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
Close provides four enterprise pricing plans designed to help businesses leverage the power of the Close platform without going beyond budget. Choose annual billing to save up to 35%. Users may also opt for a solo plan.
Please keep in mind that even though both CustomerSuccessBox and Close may have a reliable range of features each app could be created for a different company size. If you are comparing features you should focus on a company size they are aimed at. Some elements may scale up well for huge enterprises but if you have a small or mid-sized company it’s frequently more sensible to refrain paying for advanced functionalities that you may never use.
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