What is better Surfly or Zoho Assist? When comparing Surfly and Zoho Assist, you can easily see which Customer Support Software product is the more effective alternative. This means that your business can select the most productive and useful software. You can check the specifics, such as available tools, pricing, plans offered by each vendor, offer terms, and more
We also let you check their overall scores to know which one looks to be more suitable. Surfly has 8.3 points for overall quality and N/A% rating for user satisfaction; while Zoho Assist has 8.5 points for overall quality and 98% for user satisfaction. Likewise, you can also check which vendor is more reliable by sending an email inquiry to the two companies and find out which vendor replies without delays.
Currently, the most popular products in our Remote Support Software category are: Zendesk, ScreenConnect, Atera.
Surfly is an open API system, which means you can integrate it with virtually any third-party system or application. Contact the vendor for more information, or visit their official site to check details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MTV, Wibki
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Surfly is an intuitive web-based co-browsing solution that makes joint navigation through the web by two or more people extremely simple. It comes with a fully integrated interface that's equipped with chat functions, flow customization options, real-time collaboration tools, and advice portals.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
Almost as essential as useful features and user support level are pricing packages provided by Surfly and Zoho Assist. While cost should not be the sole factor it’s surely a significant thing to consider. You should try to find a flexible pricing plan that can be adjusted to your company size and easily scaled up if your team expands. You should be certain you don’t select plans that have additional features that you won’t find a use for and always try to get in touch with the vendor directly as enterprises can often count on more affordable prices. You should also check out a free trial or demo of each app to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to pay any money and provides you with a reliable overview of what it’s like to work with Surfly and Zoho Assist.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
