What is better Surfly or Samanage? There is a wide range of Customer Support Software products out there today. The best way to find out which product fits your needs best is to compare them side by side. For example, here you can assess Surfly and Samanage for their overall score (8.3 vs. 8.9, respectively) or their user satisfaction rating (N/A% vs. 98%, respectively).
It’s also possible to compare their features and pricing terms along with other helpful details below. When matching products make sure to compare their similar functions and mark their distinctive elements to get a clearer picture of both deals. What is more keep in mind to assess non-core factors like security, backup, usability, and helpdesk support.
We realize that not all people have enough time to test dozens of different solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Remote Support Software category are: ScreenConnect, Zendesk, Atera.
Surfly is an open API system, which means you can integrate it with virtually any third-party system or application. Contact the vendor for more information, or visit their official site to check details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MTV, Wibki
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Surfly is an intuitive web-based co-browsing solution that makes joint navigation through the web by two or more people extremely simple. It comes with a fully integrated interface that's equipped with chat functions, flow customization options, real-time collaboration tools, and advice portals.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
In case you are still having second thoughts about which service will be best for your company it may be a good idea to examine each service’s social metrics. These metrics are frequently an indicator of how popular every service is and how extensive is its online presence. For instance Surfly Twitter account has currently 1112 followers. At the same time Samanage Twitter is followed by 6896 people.
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