What is better Surfly or Kayako? There are lots of Customer Support Software products available for businesses right now. The ideal way to find out which one fits your needs best is to compare them side by side. For instance, here you can compare Surfly and Kayako for their overall score (8.3 vs. 9.0, respectively) or their user satisfaction rating (N/A% vs. 95%, respectively).
Additionally, you can compare their features and pricing terms as well as other helpful information below. When matching products make sure to check their similar functions and mark their differences to get a clearer picture of both deals. Similarly, keep in mind to evaluate other features such as security, backup, ease-of-use, and customer service.
If you would like to quickly find the optimal Remote Support Software according to our experts we recommend you examine these services: Zendesk, Atera, ScreenConnect.
Surfly is an open API system, which means you can integrate it with virtually any third-party system or application. Contact the vendor for more information, or visit their official site to check details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MTV, Wibki
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Surfly is an intuitive web-based co-browsing solution that makes joint navigation through the web by two or more people extremely simple. It comes with a fully integrated interface that's equipped with chat functions, flow customization options, real-time collaboration tools, and advice portals.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
It may not always be enough to simply compare Surfly and Kayako against one another. While reliable features, pricing and customer experience are all crucial and should be taken into account when making a final decision, you should also pay attention to the recognition and awards claimed by each solution. Frequently a less dominant solution may turn out to be an excellent choice that was distinguished with B2B awards such as our Experts’ Choice Award which shows that regardless of lesser market popularity it’s a significant rival to the services that dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
