What is better Supportbench or Paldesk? We are here to improve the process of contrasting Customer Support Software products for you. In particular, on this page you can examine the overall performance of Supportbench (8.0) and contrast it with the overall performance of Paldesk (8.5). You can also match their overall user satisfaction rating: Supportbench (93%) vs. Paldesk (91%).
Similarly, you can read their functions thoroughly to find out which product can better address your company’s requirements. In general, any business app must let you to quickly check the big picture, at the same time allowing you immediate access to the details.
Currently, the leading services in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
Supportbench provides enterprise pricing plans for small and medium-sized businesses. You can purchase a plan for as low as $40/agent/month. Here are the details:
Supportbench – Starts from $40/agent/month ($32 for annual billing)
Paldesk is an omnichannel communication platform developed to enable businesses to truly reply in real time. The platform combines the features of live chat and help desk tools, allowing agents to connect to customers on different channels using just one hub. And since the software is web-based, agents can resolve tickets and provide support even from mobile devices.
In case you continue having second thoughts about which solution will perform best for your business it might be a good idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular each service is and how large is its online presence. For instance Supportbench Twitter profile has currently 3769 followers. At the same time Paldesk Twitter is followed by 1984 users.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
