What is better Paldesk or Intercom? We are here to improve the whole process of comparing Customer Support Software products for you. In particular, on this page you can verify the overall performance of Paldesk (8.5) and compare it with the overall performance of Intercom (8.9). You may also match their overall user satisfaction rating: Paldesk (91%) vs. Intercom (96%).
Furthermore, research their features thoroughly to check which product can better deal with your company’s requirements. In general, any business app has to let you to comfortably view the big picture, at the same time offering you quick access to the details.
If you need to quickly find the best Live Chat Software according to our review team we recommend you try out the following solutions: Vision Helpdesk, Zendesk, Pipedrive.
Paldesk is an omnichannel communication platform developed to enable businesses to truly reply in real time. The platform combines the features of live chat and help desk tools, allowing agents to connect to customers on different channels using just one hub. And since the software is web-based, agents can resolve tickets and provide support even from mobile devices.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
The solutions compared on this page are merely a small part of our full Customer Support Software category and you should remember that there might be more reliable services out there. If you want to guarantee you make the best possible choice for your company we strongly urge you to try out more products first. You can also consider to consult our top 10 Customer Support Software list to learn which software are currently the best ones and leaders in the market.
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