What is better SUPERLINK or LiaCX? When looking for the best Customer Experience Management Software for your business it is suggested that you examine the features, pricing, as well as other crucial details about the product and vendor. Here, you are able to see the parallels and disparities between SUPERLINK (overall score at 8.0 and user satisfaction at N/A%) and LiaCX (overall score at 8.6 and user satisfaction at 100%).
It's also possible to look at their unique details, such as services, plans, pricing, terms and conditions, etc. What is more, analyze the terms closely for information on hidden costs, like, setup fees, independent customer service, upgrade fees, cloud storage fees, and more.
We are aware that not all companies have the time to test a large number of various products, so we created a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
A browsing automation technology that enables businesses, organizations, and individuals to automate the browsing process of their visitors whenever they click on a hyperlink.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
You shouldn’t count on only a wide range of functionalities and scalable pricing packages from a popular Customer Experience Management Software. Almost as important as core features is a top-notch customer support. You want to ensure that in a situation where you have any questions about SUPERLINK or LiaCX, or you run into a problem, or maybe you’ll need to ask for a certain update or functionality beneficial to your team you can trust in a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are available. Additionally, it’s a significant advantage if you are able to enjoy individual training or at the very least a knowledge base you can use.
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