What is better Stride or Vivantio? When you need an efficient Customer Support Software product for your enterprise you must make time to assess various alternatives. It doesn’t have to be challenging, and can be as easy as matching their traits in a table like the one below. You will also get a good idea how each product works. For instance, on this page you can find Stride’s overall score of 8.8 and compare it against Vivantio’s score of 8.4; or Stride’s user satisfaction level at 95% versus Vivantio’s 93% satisfaction score.
The comparison will help you see the pros and cons of each program, and decide which one fits you requirements better. Aside from the robust features, the solution that is easy to understand and use is always the better product.
In the event you have to quickly decide on the best Customer Support Software according to our review team we advise you check out the following solutions: Freshdesk Omni, Zendesk, Freshdesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
In case you continue having second thoughts about which product will be best for your business it might be a sensible idea to check out each service’s social metrics. Such metrics are quite often an indicator of how popular a given solution is and how wide is its online presence. For instance Stride Twitter profile has currently 1492 followers. At the same time Vivantio Twitter is followed by 70 people.
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