What is better Stride or NinjaOne (Formerly NinjaRMM)? When scouting for the ideal Customer Support Software for your enterprise it is suggested that you evaluate the features, prices, along with other critical information about the product and vendor. Here, you are able to see the similarities and distinctions between Stride (overall score at 8.8 and user satisfaction at 95%) and NinjaOne (Formerly NinjaRMM) (overall score at 8.6 and user satisfaction at 93%).
You can also look at their particulars elements, for example tools, plans, rates, conditions, etc. What is more, analyze the terms carefully for information on hidden costs, like, setup cost, independent customer service, upgrade fees, cloud storage fees, and other similar charges.
In case you you need to quickly decide on the optimal Customer Support Software according to our review team we advise you examine these products: Zendesk, Freshdesk, Freshdesk Omni.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
No Customer Support Software will be able to solve all the requirements of a company. Though main functionalities of Stride and NinjaOne (Formerly NinjaRMM) are obviously a priority you should also carefully study the integrations supported by a given solution. Quote frequently your team will already be working with various kinds of SaaS software in your company and it’s much more beneficial to opt for apps that integrate well with one another. That way you can ensure an effortless transfer of information between your teams and apps, which can really reduce time spent on migrating between one app and the next.
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